LIST YOUR PROPERTY WITH CONFIDENCE
Property Management in Mount Maunganui, Papamoa & the Bay of Plenty
Choosing the right property manager is about more than just bookings, it’s about protecting your investment and creating a home guests want to return to. At Five Star Focused, we combine local knowledge with years of hospitality expertise to give owners both peace of mind and stronger returns.
From careful property care to marketing strategies that drive direct bookings, we deliver results that go beyond standard management. Our boutique team is committed to maximising your revenue, maintaining your home to the highest standard, and ensuring every guest experience reflects the 5-star quality your property deserves.
Guest Management
We handle all guest communications from initial inquiry to check-out, ensuring a seamless experience for both you and your guests.
- Full Guest Support
- Professional communication
- Personalised check-in process
Property Care
We ensure your property is maintained and presented to the highest standard, protecting your investment and enhancing guest experience.
- Regular property inspections
- Quality cleaning services
- Maintenance coordination
Revenue Optimisation
Our focus is maximising your returns. By generating more direct bookings and reducing third-party commissions, we put more income in your pocket.
- Direct booking strategy to reduce fees
- Multi-channel marketing
- Occupancy optimisation
WE ARE FIVE STAR FOCUSED
Maximise Your Property’s Potential
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Personal Service
Your property isn’t one of thousands. It’s managed by a boutique team who knows every detail. -
Local Expertise
Based in the Bay of Plenty, we understand the seasonal market, guest expectations, and how to keep your calendar full. -
Proven Results
We focus on quality bookings, premium guests, and optimised pricing to maximise your income. -
5-Star Service
From presentation to guest experience, we set the benchmark for holiday home management in Mount Maunganui and Papamoa.
Local Expertise. 5-Star Standards.
We believe the details make the difference. At Five Star Focused, we bring hotel-level service into holiday home management, from crisp hotel-grade linen and immaculate presentation to proactive guest support and responsive communication.
As a locally owned company, we know the Bay of Plenty market and treat every property as if it were our own. Our balance of personal service and professional systems means you’ll always know your home is cared for, while guests enjoy an exceptional stay that drives glowing reviews and repeat bookings.
When you partner with us, you can expect:
- A hands-on team who knows your property personally
- Proven marketing strategies that increase bookings (with a focus on direct returns)
- Confidence that your home consistently meets 5-star standards
Owner Reviews
Don’t just take our word for it. Here’s what other property owners have experienced with our 5 Star management services.
LIST YOUR PROPERTY WITH US
Holiday Home Property Managment across the Bay of Plenty
Mount Maunganui – Holiday homes and apartments at New Zealand’s most iconic surf beach.
Papamoa – Spacious, family-friendly homes just minutes from the sand.
Tauranga & Beyond – Central city apartments and coastal townhouses.
Wherever your property is, we market it to the right audience and ensure it delivers consistent, 5-star performance.
Why Choose Five Star Focused
Maximise Occupancy Rates
Our strategic approach ensures your holiday home achieves the best possible bookings throughout the year.
Uncompromising Cleanliness
We maintain exceptional standards of cleanliness so every guest arrives to a pristine property.
Seamless Guest Management
From communication to expectations, we handle every detail so guests enjoy a memorable and stress-free stay.
Proven Expertise & ROI
With years of property management experience in Mount Maunganui and Papamoa, we focus on delivering strong returns on your investment.
Peace of Mind for Owners
Whether you live locally or abroad, we manage your property with pride and respect, giving you confidence and ease.
Hassle-Free Experience
We take care of everything from maintenance to guest satisfaction, making ownership seamless and worry-free.
Ready to list your property?
We specialise in property management in Mount Maunganui, Papamoa & Tauranga.
Get in touch today for an obligation free chat about how we can help you achieve better returns and peace of mind with your property.
Contact us today to discover how our boutique holiday property management service can deliver 5-star care for your home and premium returns for you.
Property Appraisal Request Form
Frequently Asked Questions
Most homes just need to meet basic safety, comfort, and presentation standards like working smoke alarms, secure WiFi, hotel-grade linen, and a deep clean.
We’ll guide you step by step, from compliance checks to styling suggestions, to ensure your home is guest-ready.
Simply complete our appraisal form or get in touch by phone or email, and we’ll arrange a free consultation. From setup to launch, we take care of everything.
We manage holiday homes, apartments, and townhouses in Mount Maunganui, Papamoa, Tauranga, and the wider Bay of Plenty.
Yes of course. You’ll have access to an online owner portal to block dates for family and personal use.
Earnings depend on location, property size, and seasonality. Homes in Mount Maunganui and Papamoa can earn premium rates during summer, long weekends, and events like the AIMS Games. We prepare a tailored earnings forecast before you commit so you can see the potential clearly.
We take care of everything from guest vetting, marketing, bookings, dynamic pricing, professional cleaning, hotel-grade linen, maintenance, and round-the-clock guest
support. Our service is designed so you don’t need to worry about a thing.
Our cleaners follow strict 5-star checklists, and we inspect homes after every stay. Guests are vetted before booking, and damages are covered through security deposits, Airbnb/booking platform guarantees, and our own procedures.
We combine luxury hospitality experience with a boutique, hands-on approach. Every property is styled, cleaned, and marketed to a 5-star standard so owners enjoy strong returns and guests leave glowing reviews.